Company number: 10339398

Our services

Our approach

Our approach is to promote a simple care pathway that is a choice-based and person-centred offer. We support adults with a wide range of needs, including:

  • Young people with learning disabilities, and autism leaving college, moving out of the family home or other accommodation and going through transition in their lives
  • Adults with learning disabilities, autism and associated complex needs

We offer personalised, practical and emotional support with an emphasis on empowering and enabling people to live the life they choose.

Support is offered within supported living tenancy complexes, residential homes and short term care facilities across London and the south east of England. We are also developing a number of bespoke services of a specialised nature for people with highly complex needs. This combines the highest quality living environment with an experienced management and care team, Positive Behavioural Support and extensive experience in supporting people with complex needs and long-term conditions.


CQC Report

We are registered as a care provider with the Care Quality Commission (CQC) for the delivery of personal care.


Our service

A specialised and focused supported living service that concentrates staff resources in one location with several individuals, usually in a complex of self-contained tenancies, offering access to support on a 24-hour basis. Pathway for Care seeks to ensure that the core principles of supported living are kept to at all times. This is done in collaboration with Registered Social Landlords (RSL’s).

How do we do this?

  • A combination of practical and emotional support to help people live the lives that they want to.
  • Delivery is focused on supported living tenancy complexes in collaboration with Registered Social Landlords (RSL’s) and our own Residential and short term care facilities
  • Resources are concentrated in specific locations to maximise operating efficiency, develop a sense of community and pass on cost benefits to commissioners and the people being supported.
  • The service is structured on business units to promote managerial autonomy, accountability and cost control.
  • Each business unit provides care and support for at least two tenancy complexes or a registered residential or short term care facility and is overseen by a Service Manager.
  • In Supported Living complexes, direct service delivery is via Support Workers and Team Leaders – over a 24-hour period there is a minimum level of staff available at each tenancy complex, depending on the level of need. There is access to our own health and behavioural support professionals

  • In residential and short term care facilities service delivery is provided by clinical specialists and social care staff
  • All staff receive mandatory and statutory training and are subject to enhanced DBS checks.
  • Due to individual complexity and the level of risk to be managed, specialised input is provided by a Positive Behavioural Support Practitioner.
  • Additional specialist input sometimes related to physical or mental health needs is provided on a bank or consultancy basis as needed.
  • Core staff are full time on salaried contracts and are supplemented by a bank staff system.
  • Support to short-term tenancies is co-ordinated in collaboration with joint venture partners.
  • Delivery is based upon currently accepted best practice in relation to person-centred support and individual assessment, support planning and evaluation.
  • Processes are in place to ensure an open, safe and responsive service.
  • Internal and external quality assurance arrangements are in place which includes audits, incident monitoring and analysis, (with emphasis on learning from events), and feedback from a panel or ‘critical friends’.