Coronavirus

Update 1: Pathway for Care response to Covid-19 (Corona virus) and recent Government announcements (March 17, 2020)

We understand that families, friends and carers are concerned to understand what we are doing to cope with the Covid-19 and keep our clients safe and well. As we receive advice and guidelines from the Government, our contingency planning is updated accordingly, in line with our existing risk assessments.

Below is a summary which we hope you will find helpful. Any queries, please call the Complex Manger or the main number below. We will also be posting this and future information on our website www.pathwayforcare.com.

Infection prevention/control

We understand that families, friends and carers are concerned to understand what we are doing to cope with the Covid-19 and keep our clients safe and well. As we receive advice and guidelines from the Government, our contingency planning is updated accordingly, in line with our existing risk assessments.

PFC employ a number of Registered Nurses. As health care professionals they are monitoring our infection control protocols and providing support on all issues related to the current situation.

Below is a summary which we hope you will find helpful. Any queries, please call the Complex Manger or the main number below. We will also be posting this and future information on our website www.pathwayforcare.com.

Visits to our Complexes

In order to comply with the Government’s guidelines, we are now placing a temporary ban on all non-urgent visits to our units. Obviously, we will continue to allow relatives to visit their loved ones. However, where meetings or reviews have been scheduled, we have asked that these be either re-scheduled or alternative locations be found. We are also strongly promoting the use of technology to facilitate conversations/meetings to ensure no reduction in service, communications and or/necessary review and feedback

Staffing

Currently, our staffing rota allows us to continue to provide the level of support required. However, we are aware that this could change at any given moment e.g.

· the government were to enforce school closure or an extended Easter holiday for schools which would impact any staff members with children and/or

· staff may have to self-isolate due to their own or a family member’s suspicion of having the virus or due to them having the illness

Our staffing numbers are under constant scrutiny. However, we can only manage on a day-by-day basis. For as long as possible, we will continue to provide our safe and supportive environment to all our clients; however, it is important to flag now that if our staffing numbers are reduced as a consequence of any of the above, then the amount of community time clients can access is likely to be the first thing impacted. We are actively planning for this eventuality and identifying how we can provide physical activity and entertainment activities on site, without community access.

Non-essential Social Interaction

As a consequence of the Government’s announcement today, we are working with our clients to minimize external activity, limiting it to some physical exercise opportunities where distance is maintained and also to support necessary appointments, grocery or medical need shopping ,etc.

You will be aware that food shopping and general supplies are already in high demand across London and the South East. Currently, fresh meat and produce seem readily available, however canned goods, other staple non-perishables as well as sanitizer and toilet rolls are the items people are struggling to find. I would ask that if you can provide us with some additional money please contact me as our intention is to create an “essentials” store so that we can provide essential foods should we go in to any form of comprehensive “lockdown”.

Our Commitment

The situation is dynamic, reflected in the Government’s commitment to daily briefings.

We remain committed to providing a high quality service and a safe level of support to all of our clients. We appreciate that it is a difficult time for you also so please feel free to contact us if you have questions or concerns.

We will issue further communications if/as the situation changes

Your support in this uncertain time is both needed and very much appreciated.

We have set up a dedicated e-mail address should you have any further questions in relation to this on-going situation. Please send any queries to questions@pathwayforcare.com

This will be monitored on a daily basis and questions answered where we are able to provide them.

Regards,

The Pathway for Care Team

Coronavirus Notice

We understand that families, friends and carers are concerned to understand what we are doing to cope with COVID-19 and how we are keeping our clients safe and well.

As we receive advice and guidelines from the Government, our contingency planning is updated accordingly, in line with our existing risk assessments.

Information and our updates are located here.